What shipping methods are availbale?
Please check here.
How long will it take to get my package?
Your order is processed within 1 to 5 business days. We always add a Track & Trace link to your order. If you think something is wrong, please don’t hesitate to contact us!
Do you ship internationally?
We do! If for some odd reason you're unable to make an order, go to our contact page and we'll get back to you.
From which country do you ship?
We ship all orders Belgium, European Union (EU).
I'm a U.S. customer, can I order?
Dear US friends,
It breaks our hearts to share this: our shipping provider has suddenly suspended all deliveries to the US because of new trade rules. This means we can no longer send orders as before.
If you wish to place an order, it’s still possible by using FedEx, but shipping costs are much higher. Plus, when your package arrives in the US, they'll charge a custom fee of 15% of your order value. We are devastated by this and so sorry to let you down.
We’ll keep searching for a way forward and will let you know the moment things change. Thank you for your support, it means the world to us. 💔
What payment methods are accepted?
We accept a variety of payment methods to make your shopping experience convenient. You can pay with major credit cards, including Visa, MasterCard, and American Express. We also offer secure payment through popular digital wallets like PayPal for added flexibility in completing your purchase. To be sure; all of the accepted payment options are listed at the very bottom of our website.